![]() *Carrier Pickup available to all customers where FedEx provides Small Parcel Pickup service. We’re proud of the changes we’re making to take some of the stress – and those unwanted Christmas sweaters – off our customers’ backs. No matter how customers buy items we want the returns experience to be easy, safe and seamless. Who knew reverse logistics could be so impactful! ![]() With various recycling programs in place this year, we have been able to produce ~1.9 million pounds of recycled plastic resin which will be reused in manufacturing of 9.2+ million products that will be sold in our stores. Since December 2019, we have diverted more than 100,000 tons of returned merchandise and enterprise assets from the landfill through our donation, product liquidation and numerous recycling programs. For many online returns, refunds will be credited to customers’ payment account sometimes as soon as the next day, and same day for in-store returns.ĭon’t worry – these returned items aren’t all going to waste. The unidentified receipts document provides a list of wires, ACH transfers, and checks received by the university that cannot be identified as belonging to a particular department, due to a lack of information accompanying the payment. Top that off with more good news for customers: No matter how customers choose to return the item, we’ve worked hard to speed up the time frame for which customers get their money back. A new version of the unidentified receipts list is ready for download as of April 27, 2023.
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